Peter May

  • Poor Customer Relations Is Costing You Money

    Poor Customer Relations Is Costing You Money

    Customer relationship management programs are becoming ubiquitous. In fact, if you’re not already using a CRM program – either on your in-house computers, or in the cloud – it’s time to get on the ban

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  • CRM Software for Contractors

    CRM Software for Contractors

    Reduced to its basics, customer relationship management (CRM) software stores data on your existing and potential customers, then gives you specialized tools to leverage that data to effectively manag

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  • Home Improvement Case Study: Bonfe

    Home Improvement Case Study: Bonfe

    Bonfe is a family owned and operated business in the Twin Cities area that offers residential plumbing, heating, cooling, drain cleaning, electrical, indoor air quality and appliance repair services.

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  • Case Study: Treeium

    Case Study: Treeium

    According to Treeium’s Director of Financing Lizzette Carreno, the GreenSky® Loan Program fit perfectly with the company’s technology. “We LOVE GreenSky® because the application process is fast, easy

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  • Revolutionizing How Patient Financing is Done

    Revolutionizing How Patient Financing is Done

    It doesn’t take a genius to understand that if you make optimal procedures more affordable, patients are much more likely to move forward with the care you recommend.

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  • Improve Your Patient Financing Program

    Improve Your Patient Financing Program

    Whether your practice revenue is derived primarily from elective care or insurance reimbursement, patient financing is a valuable tool to help providers and business leaders maximize revenues and give

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  • Solving the “Lead-to-Consult” Bottleneck

    Solving the “Lead-to-Consult” Bottleneck

    Solving the Lead-to-Consult Bottleneck requires a consistent approach, targeted messaging to all new patient inquiries and disciplined execution of your follow-up strategy.

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  • They called you…What happened?

    They called you…What happened?

    A patient who clearly needs dental care calls and makes an appointment. Then, when presented with an optimal treatment plan, the patient does not proceed to treatment with your practice.

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  • Case Acceptance vs Optimal Case Acceptance

    Case Acceptance vs Optimal Case Acceptance

    Optimal case acceptance should be your goal with every patient. Why? Because optimal case acceptance most often results better patient results, plain and simple.

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